VictoryLife House Privacy Policy

What type of information we collect:

We receive, collect and store personal and contact information you enter on our website or provide to us in any other way. Personal and contact information is personally identifiable information including your name, email, phone number, communications and story sharing, comments, feedback, product reviews, testimonials, and recommendations. Other information collected is the amount of the donation you made, when it was made and the purpose for which it was made.

How we collect the information: 

When you conduct any transaction on or through or because of our website. Any includes: emails, calls, texts, purchases of VictoryLife House products or donations to VictoryLife House.

Why we collect the information: 

We collect such personal and contact Information for the following purposes:

  1. To be able to respond to any of your inquiries.

  2. To advertise upcoming charity events.

  3. To send you reminders of upcoming charity events.

  4. To update you on the progress of VictoryLife House.

  5. To send you thank you notes for your donations of time, talent and money.

  6. To organize who receives which types of communications from us.

  7. To notify you if there was any problem with receiving your communication or payment.

  8. To resolve any disputes.

  9. To poll your opinion with feedback forms, surveys, or questionnaires.

  10. To send you year-end charitable giving tax deduction receipts.

  11. To inform you of any privacy policy changes.

  12. And in general, to stay in touch with you if you would like us to. 

How we store, use, share and disclose our site visitors' personal and contact information: 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products, collect your personal and contact information and allows you do donate to VictoryLife House. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors:

For these purposes stated above in Why we collect the information, we may contact you via email, telephone, text messages, and/or postal mail.

How we use cookies and other tracking tools:

We do not use cookies or any digital tracking tools.to gather personal or contact information.

How you can withdraw your consent to be contacted: 

If you don’t want VictoryLife House to process your data anymore, please contact us at info@victorylife-house.org or send us mail to: 6428 W. Wilkinson Blvd, Suite 257, Belmont, North Carolina 28012.

Privacy policy updates: 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@victorylife-house.org or send us mail to: 6428 W. Wilkinson Blvd., Suite 257, Belmont, North Carolina 28012.